COMPANY BRIEF PROFILE

RSRS is one of Canada’s largest repository of patient medical records. With 20 years in operation, we continue to grow and now require 3 additional Patient Service Representatives. We hope to fill these positions immediately with the right candidates.

ROLE /RESPONSIBILITIES

The role of the PSR is to assist patients with the transfer and receipt of their personal medical records. In this role, you must demonstrate an excellent phone manner, be a great listener, have experience with customer service in a professional setting and familiarity with computers and Microsoft Office, You must also have an excellent command of the English language (both verbal and written). There is an element of “warm” sales involved but only to qualified leads. There is no “hard selling” here. If you believe that an informed patient is a smart patient then you’re half way there.RSRS is an equal opportunity employer. We pay a fair wage and offer training, a very friendly working environment, health benefits and a chance to grow with us.

REQUIREMENT

Please provide your resume with a brief cover letter describing why you think this position is right for you.

Expected Start Date:                                                                           

2020-09-21                                                                               

•  Job Types:

Full-time, Permanent

• RENUMERATION:                                                                            

$15.00-$18.00 per hour

Additional pay:

Bonus pay

commission pay   

•  Schedule:                                                                                 

8 hour shift                                                                                                          Monday to Friday

Benefits:   

• Extended health care

Experience:

• Sales : 2 years (Required)
• Customer Service: 1 year (Preferred)

Education:

• Secondary School (Preferred)

Job Duties:

• Answer incoming customer inquiries
• Collaborate with key stakeholders and teams to stay updated on new products, services, and policies
• Record and modify customer information within the database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Other duties as requested

Work remotely:

Yes

How to Apply                                                                                Interested and qualified candidates should click apply buttton below to apply:

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Note: Multiple applications will result in disqualification.